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CLINICAL IV NETWORK General Information Clinical IV Network has been servicing patient in the comfort of their homes for over a decade. We are a recognized leader in providing home infusion therapies in Southern New England. Clinical IV Network's professional team of clinicians is dedicated to providing the best quality care and services, with innovative therapies and techniques. Clinical IV Network has provided home infusion services as a cost-effective alternative to hospitalization. Founded and based in Rhode Island, Clinical IV Network is dedicated to delivering comprehensive infusion Homecare services. With a focus on customer service and responsiveness to the changing healthcare marketplace, Clinical IV Network has maintained a position of prominence and respect in the Southern New England Homecare community. Clinical IV Network has forged strategic alliances to support our commitment to quality care by gaining participating status as a provider of services with the following providers:
Clinical IV Network offers an array of infusion related therapies including but not limited to:
QUALITY MONITORING PROGRAM Clinical IV Network maintains a comprehensive Quality Assurance and Quality Monitoring Program (QAQI) that reflects a dynamic process of problem identification and resolution. Our clinical outcomes monitoring program is designed to monitor the high risk, high volume and potential problem-prone areas that are associated with infusion therapies. Following this model allows Clinical IV Network to measure outcomes with the objective of improving the organizations performance and to provide an on-going process that is reviewed by our Professional Advisory Committee. The systems developed to monitor client services are an essential part of the QAQI effort. All prospective admissions are evaluated by a Clinical IV Network clinician prior to the start of service and assessed to identify service requirements, psycho/social needs and available resources to assure a successful course of therapy, whenever time permits. Daily operations meeting provides a forum for all team members and support staff to discuss individual needs. CUSTOMER SATISFACTION Clinical IV Network takes great pride in the unparalleled level of satisfaction achieved in all areas of service. Our customer satisfaction program includes patients, physicians and referral sources surveys regarding their satisfaction with the services they have received. Our level of satisfaction in all areas demonstrates that 98-100% of all customers rate our services as Excellent. SCOPE OF SERVICES The Clinical IV Network team of nurses, pharmacists and support personnel are committed to providing the highest level of innovative infusion Homecare available. Supported by a staff of reimbursement specialists, equipment technicians and home service representatives, Clinical IV Network works closely with patients, families, physicians and extended care facilities toward making infusion homecare a positive and cost effective alternative to hospitalization. Pharmacy
To assist in the development of a safe and appropriate therapeutic regime, the CIVN pharmacists will offer advice on drug selection, dosing schedules, maintain automated patient specific medication profiles and perform Drug Utilization Scans to reduce the likelihood of therapeutic duplication and drug interactions. Consultation services are tailored to meet the needs of the patient. Nursing Services Clinical IV Network utilizes proven education methods and materials specific to the individual patient's therapies and administration modes. IV education is based on INS standards for safety. Clinical IV Network nurses average greater than five years infusion therapy experience. Several of our staff have been recognized by the Infusion Nurse's Society for meeting their standards for certification. Clinical IV Network supports and encourages their clinical staff to attain these certifications in infusion therapies. Consultative Services Clinical IV Network offers a variety of consulting services including IV line placement, nutritional therapy, pain management and continuing education programs for infusion related topics. Our pharmacy staff is skilled in areas of drug monitoring, pharmacokinetics and high-tech compounding techniques. Pharmacy consultations are offered to all patients receiving infusion therapies. Delivery & Supply Management To meet the needs of patients, a Clinical IV Network Home Service Representative works closely with the clinical team to coordinate the delivery of supplies and equipment in a cost-effective manner. Supplies are dispensed through customized plans to meet the individual needs of the patient. Service features include:
Reimbursement Services Clinical IV Network has a team of reimbursement specialists who perform all billing and collections services. All reimbursement services are provided on site including electronic transmissions to many payers. Any billing issues can be handled directly through our Pawtucket RI office. Availability To assure easy access to infusion services, nursing, pharmacy and delivery personnel are available 24 hours a day, 7 days a week. Licensure and Accreditation Clinical IV Network is fully licensed by the Rhode Island Board of Pharmacy, The Rhode Island Department of Health and accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Service Areas Located in Pawtucket, Rhode Island, Clinical IV Network services patients and facilities throughout Rhode Island, and South Eastern Massachusetts. |
| CLINICAL IV NETWORK 15 HAZEL STREET, PAWTUCKET, RI 02860-1605 PHONE (401) 727-6100 (800) 848-7739 FAX (401) 727-6120 |
To assure product quality, Clinical IV Network pharmacists utilize state of the art air filtration and compounding equipment for preparation of medications. Our on-going end product testing program is maintained and monitored to validate sterility and purity of all products dispensed.
Clinical IV Network maintains its own staff of nurse clinicians who specialize in infusion therapy. We provide an environment that supports on going education and credentialing of staff through specialty certification. The clinicians work closely with physicians, nursing staff, and case managers to develop a safe and appropriate infusion plan of care including pre-discharge evaluations and education, up-to-date information regarding venous access, modes of drug delivery and equipment options with the overall goal of optimizing positive outcomes. Nursing service and supervisory coverage are available around the clock to provide assistance, consultation and support 24 hours a day.